Frequently Asked Questions

What types of roofing systems do you install and repair?

We handle both commercial and residential roofing systems across Scottsdale and the Phoenix area:

• Tile Roofs: Custom builds, retail properties, and residential developments
• Shingle Roofs: Professional replacement and repairs with wide design options
• Flat Roofs: Specialized structural inspections and leak repairs
• Spray Foam Roofing (SPF): Seamless, lightweight, waterproof Polyurethane layers

What are the benefits of Spray Foam (SPF) roofing for Arizona properties?

Spray Polyurethane Foam (SPF) is ideal for the Valley climate because it's highly resistant to heavy rain, high winds, and extreme summer temperatures. It applies as a liquid that expands into a solid, seamless layer, eliminating the seams and gaps that cause leaks. It's also lightweight and acts as an excellent insulator, dramatically lowering cooling costs.

Can you fix a tile roof without a full replacement?

Yes, through our Masterful Reroofing process. We can often lift and reuse your existing exterior tiles, replace the degraded underlying underlayment with premium materials, and carefully reinstall your original tiles—saving you thousands while delivering a structurally sound result.

Are you a licensed Arizona contractor?

Yes. We are fully licensed, bonded, and insured (ROC #343909). You can verify our standing on the Arizona Registrar of Contractors portal. We provide our Certificate of Insurance covering both General Liability and Workers' Compensation before any project begins.

How do I know you aren't an out-of-state "storm chaser"?

Austin and Weston are local owners who live and operate right here in the Valley. Our crew treats every property with local accountability—our business relies on neighbor-to-neighbor referrals, not temporary storm volume. We've been fixing storm chasers' mistakes for years.

What happens if my roof leaks during inclement weather?

We offer Emergency Roof Tarping service to protect your property when you don't have time for permanent repairs before bad weather. Our flat rate is $450—and if you choose us for permanent repairs, this is applied as a deposit toward your total project cost.

How quickly can your crew complete a major project?

Our team is built for speed and efficiency. Past clients with custom-built homes have had full underlayment replacements and elastomeric coatings across 4,000+ square feet completed in just 5 days.

How do you protect my landscaping and pool?

We utilize heavy-duty catching nets and tarps over desert landscaping, hardscaping, and artificial turf. Pools are carefully covered to prevent debris from damaging filtration systems. At the end of every workday, we run magnetic sweeps across your property to ensure no stray nails are left behind.

What if you find structural damage after removing my old roof?

We don't hide costs or surprise you. If we discover damaged decking during tear-off, we immediately stop, take digital photos, and provide an itemized change order. You'll know the exact cost before we lay down any new underlayment.

Why did I receive wildly different quotes for my tile reroof?

Lower quotes typically mean a contractor is using cheap, single-layer felt underlayment that cracks in Arizona heat within 10-12 years. Our quotes reflect premium, climate-tested materials and trained crews. We quote for a roof that lasts decades, not just until the next monsoon.

My insurance is threatening to drop me due to roof age. Can you help?

Yes. We provide comprehensive roof inspections with high-resolution photos documenting structural integrity. A signed letter from a licensed roofer stating remaining useful lifespan is often exactly what your carrier needs to preserve your coverage.

Do you handle the HOA approval process?

While you submit the architectural change request form, we make the process frictionless. We provide exact material specifications, color samples, manufacturer datasheets, and project timelines your HOA committee requires for rapid approval.

Will my project require a city permit?

Yes, most major reroofing projects require permits and inspections. We handle the entire permitting process—pulling permits, paying fees, coordinating inspections, and ensuring final sign-off is recorded.

Does the roof warranty transfer if I sell my home?

Yes. Our workmanship and select manufacturer warranties are fully transferable to the next buyer, boosting your property's resale value. Contact our office and we'll guide you through the transfer process.

Can you provide a roof certification for escrow?

Absolutely. If a home inspector flags the roof, we can perform a certification inspection. If structurally sound, we issue a professional 1-3 year Roof Certification, giving buyers, lenders, and agents peace of mind to close smoothly.

Why should I choose Scottsdale Roofing & Gutters?

We are licensed, bonded, and insured (ROC #343909). Every crew member is highly trained with years of hands-on experience. We go above and beyond on every project and make sure you understand each step of the process. Call us at (480) 426-0885 for a service quote.

What services does your team provide?

We handle roof repairs, roof leak corrections, gutter repair and installation, reroofing, tile roofs, flat roof work, roof coatings, roof tarping, and shingle roofs — for both residential and commercial clients. We also offer free roof inspections for realtors.

What's the best way to reach you?

The fastest way is to call us directly at (480) 426-0885. You can also use the contact form on our website.

Do you offer free estimates?

Yes. Complete our free estimate form online and we'll get back to you as soon as possible.

Do you install seamless gutters?

Yes. We install 6-inch seamless K-style gutters and box-style gutters.

Do you remove and reinstall solar panels?

We don't handle solar panel removal ourselves, but we partner with Solar Detach & Reset — a trusted company that offers quality work and their own warranty.

Do you offer financing?

Yes — we offer financing through GreenSky. Call us at (480) 426-0885 to learn more about financing your roof project.

Do you install and repair walk decks?

Yes. We specialize in Pli-Deck and Polycoat walk deck systems for both installation and repair.

What are the most common tile roof problems in Phoenix?

The most common issues include cracked or broken tiles, roof leaks, worn underlayment, damaged flashing, deteriorating mortar on ridge tiles, debris buildup, and lack of regular maintenance. Catching these early prevents costly repairs and extends roof life.

How do I know if my tile roof needs repairs?

Watch for cracked or missing tiles, water stains on ceilings, leaks during rainstorms, loose ridge tiles, deteriorated flashing, or debris collecting in roof valleys. A professional inspection can identify hidden issues before they become major problems.

Can a cracked roof tile cause a leak?

Yes. While a single cracked tile may not leak right away, it exposes the underlayment to sunlight and moisture. Over time the underlayment deteriorates and allows water to enter your home.

How long does tile roof underlayment last in Phoenix?

Most underlayment lasts 15–25 years in the Phoenix area. Arizona's extreme heat and UV exposure can shorten its lifespan significantly, even though the concrete or clay tiles themselves may last 50+ years.

Why is my tile roof leaking if the tiles look fine?

In most cases the culprit is deteriorated underlayment or damaged flashing — not the tiles themselves. Tiles shed water; the underlayment is what creates the waterproof barrier protecting your home.

What causes roof flashing to fail?

Flashing fails due to age, corrosion, improper installation, storm damage, or repeated expansion and contraction from Arizona's extreme temperatures. Damaged flashing is one of the most frequent causes of leaks around chimneys, vents, skylights, and roof-to-wall transitions.

Is debris on my tile roof a problem?

Yes. Dust, leaves, and branches trap moisture, block drainage, and accelerate deterioration of both tiles and underlayment. Regular roof cleaning is a simple way to protect your investment.

Why is the mortar on my ridge tiles cracking?

Mortar naturally deteriorates over time due to constant sun exposure, temperature swings, and weathering. In the Phoenix climate this process is accelerated. Cracked ridge mortar should be repointed or replaced before it allows water intrusion or tiles to shift.